She graduated in Communication Science (ICT specialization) from the University of Siena and received her PhD in Information Engineering (Telematic and Information Society specialization) from the University of Florence.
After working for the Siena University spin-off company, in 2004 she began collaborating with the Institute of Legal Information Theory and Techniques (ITTIG) – CNR, working on the PAeSI (Public Administration and Immigrants) project aimed at improving legal information dissemination, transparency and standardization in the immigration domain through a specific website: www.immigrazione.regione.toscana.it. Today she continues to be active in developing the PAeSI website in the TEAMS (Tuscany Empowerment Actions for Migrant System) Project, founded by AMIF (Asylum, Migration and Integration Fund).
In 2011 she began working as a temporary research fellow in ITTIG’s research program “Support Systems for legislative bodies and public administration” dealing with ICT and public administration in the immigration domain.
Since 2015 she has been a Researcher of the Institute of Legal Information Theory and Techniques (ITTIG) – CNR (now Institute of Legal Informatics and Judicial Systems (IGSG) – CNR).
Her research interests focus on: Dissemination and Accessibility of Legal and Administrative information, Legal language, Human Centered Design, Legal Design, Information Design, Communicating the law to diverse audiences, Digital Public Administration, Digital citizenship, Intercultural Communication.
Since 2017 she has been a member of the board of directors of the Association for the Quality of Administrative Acts (AQUAA) of Accademia della Crusca and Institute of Legal Informatics and Judicial Systems (IGSG). The association promotes scientific and technological initiatives for the simplification and transparency of administrative information.